Refund policy
All sales of liquidation and closeout box lots are final. Because these are bulk overstock/liquidation goods sold at a steep discount off retail, we do not accept returns or offer refunds once an order has shipped, except in the following cases:
- The order arrives with a shipping-related quantity shortfall (missing boxes) confirmed against the carrier's delivery record
- - The box lot received does not match the listing description (wrong item entirely)
If either applies, contact us within 5 business days of delivery with your order number and photos of the shipment. We will work with you on a resolution, which may include a partial credit or replacement at our discretion.
Because contents of liquidation box lots are randomized assortments, we cannot accept returns based on the specific mix, styles, or condition variance of individual pieces within a box - this variance is inherent to liquidation inventory and is disclosed at time of purchase.
Questions before you order? Contact us at zac@letusliquidate.com.